Cookie Policy

This Cookie Policy explains how NexaGuard uses cookies, tracking pixels, and local storage technologies on our website and parent administration portals.

1. What Are Cookies?

Cookies are small text files stored directly on your computer or mobile device when you browse websites. They are extensively used to verify user sessions, store dashboard settings, and remember preferences so that page loads are fast and convenient.

2. How We Use Cookies

NexaGuard uses cookies to deliver a secure, responsive, and reliable parental administration dashboard. Specifically, we utilize cookies to:

• Verify and maintain active parent login sessions (`JWT` or authorization tokens).
• Remember dashboard interface preferences, such as sidebar navigation toggles or dark mode scales.
• Secure active account forms against Cross-Site Request Forgery (CSRF) exploits.
• Compile anonymized dashboard loading performance metrics to speed up server response configurations.

3. Types of Cookies We Use

We classify our cookies into the following categories:

• Strictly Necessary Cookies: These cookies are critical to power parent logins and secure administrative zones. Disabling them will break core administrative panel features.
• Performance & Analytics Cookies: These cookies gather fully anonymous, high-level metrics detailing page load velocities and site traffic routes. We use this data to fine-tune our global CDN servers.
• Functional Cookies: These remember custom configurations, such as default sorting preferences on tracking tables (e.g. showing 15 contacts per page).

4. Third-Party Cookies

Unlike standard commercial websites, **NexaGuard does not include advertising, marketing, or behavioral retargeting cookies** on either the public landing pages or the parental tracking dashboards. This keeps your tracking activities completely private and secure.

5. Managing & Deleting Cookies

You can choose to allow, limit, or completely disable cookies through your web browser's settings panel. Please note that if you reject essential session cookies, you will be unable to log into the NexaGuard parent administration portal:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Block all cookies
• Microsoft Edge: Settings > Site permissions > Cookies and site data

6. Updates to This Policy

We may update this Cookie Policy from time to time in response to changes in technology, standard operational updates, or legal compliance demands. Any updates will be logged on this page.

7. Contact Info

If you have any questions or require support regarding our use of session storage or cookies, please reach out to us at support@nexaguard.com or visit our Contact Us page.